FREQUENTLY ASKED QUESTIONS (FAQs)

Can I purchase a pendant without a chain?

All of our pendants include a chain, and are not sold separately.

How long does delivery take?

Your item will ship 1-3 days from the date of purchase and will arrive in 2 business days via Fedex Ground.

Next-day delivery is available for an additional $35.

Packages will require an adult signature.

How do I care for my gems?

Great care is taken to provide you with impecable-quality work. Please remember to remove your jewelry during strenuous activities, bathing or swimming. We want you to protect your investment. To clean, simply wipe with a soft cloth and tepid water.

Do you source responsibly and sustainably?

Our gemstones are from conflict-free areas. We source from the USA, Sri Lanka, Mozambique, Kenya, Tanzania, South Africa, Australia, Ethiopia, Brazil, Columbia, Burma and Vietnam, and other regions.

Our pieces are proudly designed in the USA. Our shipping materials and marketing materials are purposefully and sustainably made.

Is our jewelry genuine?

Yes, one of our core values is authenticity. We only use precious metals and natural gemstones from Mother Earth. We never use lab-created materials in our work.

Does one-of-a-kind mean there is actually only one of each pendant and gemstone necklaces?

Yes, we travel to gem shows and hand select each gemstone for our upcoming collections.

What kind of clasp do you use on your signature adjustable chain?

We use a lobster clasp for its ease when fastening.

How does your signature adjustable chain work?

We have laser welded larger links for ease when fastening clasp.